Product Name
Site Monitoring & Troubleshooting Service
Description
Ensures the smooth introduction and rapid achievement of required performance KPIs for new network sites. Monitoring and proactive troubleshooting of newly integrated sites enables discovery of faults, speeding up site handover and acceptance and identifying any impact on legacy network behavior after new sites are integrated. Service includes:
* Individual site and cluster monitoring and reporting
* Fault detection, troubleshooting and resolution
* KPI monitoring and improvements
* Hardware and configuration issue resolution
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