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Testapedia Glossary

QoE (Quality of Experience)

Term
QoE (Quality of Experience)

Abbreviation
QoE

Definition
QoE (Quality of Experience) is a measure of a customer's experiences with a service. It provides an impact assessment and factual information to drive operations, prioritize investments and build SLAs.

Taxonomy Associations

Test Subjects

Service / Product (for quality / standards conformance)

End-user experience