Product Name
Enghouse Interactive Contact Center Service Provider (CCSP)
Description
The Contact Center Service Provider (CCSP) solution is a omni-channel cloud-based contact center offering multi-tenancy. Designed as an all-in-one virtual contact center suite, CCSP includes ACD, IVR, CTI, predictive dialing, multimedia recording and administrative tools on a single platform.
CCSP solution is ideal for business process outsourcers, large enterprise customers who want to deploy multiple disparate contact centers and service providers who want to offer contact center in the Cloud to their customers using a single hardware infrastructure.
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